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Federal Benefits Unit
How to contact us
Federal Benefits is open to the public from 9:30 am until 1pm Monday - Wednesday and on Friday, except American and British public holidays.
You can find many answers to your questions by visiting one of the many websites listed on this page. If you do not find your answer, please contact us before coming to the Embassy. To contact us, you may:
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Phone |
(020) 7499-9000 from 8:30am - 1pm; select option 2
(American Citizen Services) and then choose option 6 (pensions). |
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Fax |
(020) 7495-7200 |
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Email |
So that we can contact you we will require you to provide contact information.
To keep your Social Security information secure, we may not be able to respond via the Internet. Please include your mailing address and telephone number in your message.
Please click here to email us. |
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Visit |
Individuals wishing to visit the Federal Benefits Unit should follow the signs for “Social Security” after being processed through the Embassy’s Security Checkpoint
U.S. passport holders will have to show their passports to
security in order to enter the Embassy. Individuals without a US passport
must bring picture I.D. Upon entering the reception area, please go directly
to Counter 13 for assistance. |
Important Security Notice
Mobiles and other electronic devices (including iPods, Blackberries and PDAs) are not allowed within the Embassy. Also please do not bring in large bags, suitcases or packages. |
Services Provided
For a list of websites please see the the feature box on the right-hand side.
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Filing for a Social Security Number. |
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Filing for Social Security retirement, survivors, disability and
Medicare benefits. Please contact us for an appointment. |
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Assistance with continuing benefits from the Social Security Administation,
Veterans Administration, Railroad Retirement Board, Department of Labor and Office of
Personnel Management such as reporting deaths, changes of address, missing payments,
V.A. burial flags, etc. |
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Information about the U.S. Social Security coverage while working in the UK |
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Information about the U.S.-UK Social Security Agreement and combining credit under
both systems. |
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Direct deposit of federal benefits. |
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To file for VA benefits, please go to the V.A. website listed on the right
and follow the instructions on how to apply for compensation and pension benefits. |
This page was last updated:
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| — Location of the Embassy — |
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| — Missing SSN ? — |
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If you need to locate your missing social security number, you must appear in person with proper identification. If this is not possible, contact us for special instructions. SSA now follows this procedure in response to growing concerns about identity theft.
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| — More — |
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For a description of benefits, how to file and answers to many general questions, please visit these sites:
Social Security Administration
Social Security Numbers
Veterans Administration
Railroad Board
Department of Labor
Office of Personnel Management
Center for Medicare & Medicaid Services
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| — Online Registration — |
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Internet-Based Registration for U.S. Citizens
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Federal Benefits Unit