Embassy of the United States London, UK

Feb 6, 2012: Delays to the Courier Service

Due to adverse weather conditions, DX Secure are experiencing disruption to their service:  

Northern England  - Problems and delays are expected on untreated roads in the following areas: Grimsby – DN, LN, PE and YO; Manchester – OL, PR, L, BB, WA; Leeds – BD, HD, HG, HX, LS, S, WF, YO; Warrington – CH, CW, L, LL, WA; Newcastle NE, DH; Stone - CW, DE, SK, ST, TF, WS.

Wales: Delays are anticipated on high ground in the following postcode areas: LD, SY, LL.

The Midlands: Localised access issues in some areas today including fog are expected to impact on service however delivery attempts are being made across all areas.

North and Central London – Delays are anticipated in the following areas:  E, EC, HA, IG, N, NW, SL, SE, SW, TW, UB, W, WC, WD.

Eastern England  Localised access issues in some areas today are expected to impact on service however delivery attempts are being made across all areas.

The South and South West: Localised access issues in some areas today are expected to impact on service however delivery attempts are being made in all areas.

Welcome to the Passport & Citizenship Unit of the U.S. Embassy London.  We provide services for American Citizens resident in England and Wales.  We are open for appointments Monday to Friday mornings.  The Unit is closed to the public on American and British public holidays. More information can be found by selecting your specific passport service from the menu at the left side of this page. 

Please note:  There is no walk-in service for American citizens who require a service related to passports or birth registration.  These services are by appointment only.  

Emergency appointments are available for those requiring passport services who are traveling within 36 hours.  Please click on the "Emergency Appointment" Tab on the left-hand navigation bar for further information

Important Notice:  Applicants who are late for the appointment will be asked to reschedule for another day.  

Wait Times for Passport Interviews

Wait times for passport interviews may range from 2 - 3 hours depending on the number of customers. Please be aware that wait times are also longer for first time applicants and Consular Reports of Birth Abroad. Generally speaking, the earlier your appointment time, the shorter your wait.