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Special Consular Services

Welcome to Special Consular Services.  We provide a variety of emergency and non-emergency services to U.S. Citizens in England and Wales.

We visit U.S. citizens in jail, assist families and friends following the death of a U.S. citizen loved one, offer help to U.S. children and families involved in abduction, custody, support, and other cases, check on the welfare of U.S. citizens in England and Wales, provide routine notary services (by appointment only), can help you register to vote in U.S. elections, and can provide you with information on safety and security in the United Kingdom.

Click on any of the categories to the left of this page for more information.

We are open Monday through Friday from 8:30 a.m. to 12 noon and from 2 p.m. to 4 p.m., excluding U.S. and UK public holidays.

You may contact us by:    

Email: through our Contact Form. Please keep in mind that we cannot answer any questions related to U.S. nonimmigrant or immigrant visas, or legal permanent residence status (green cards) in the United States. 

Telephone: [44] (0)20-7499-9000 (the main Embassy switchboard). 

Twenty-four hour assistance is available for genuine emergencies at [44] (0)20-7499-9000.

FAX: [44] (0)20-7495-5012


Special Consular Services Unit
U.S. Embassy
24 Grosvenor Square
London, W1K 6AH