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Services for U.S. Citizens

The Embassy's Special Consular Services (SCS) unit provides a variety of emergency and non-emergency services to Americans in England and Wales.

We visit Americans in jail, assist families and friends following the death of a U.S. citizen loved one, offer help to U.S. children and families involved in abduction, custody, support, and other cases, check on the welfare of U.S. citizens in England and Wales, provide routine notary services (by appointment only), can help you register to vote in U.S. elections, and can provide you with information on safety and security in the United Kingdom.  Click on any of the categories to the left of this page for more information.

American Citizen Services: Helping Americans Overseas

American Citizen Services: Helping Americans Overseas

The American Citizen Services (ACS) section of the U.S. Embassy London provides information and assistance to U.S. citizens in England and Wales. This video tells you what we do:

The Pre-Flight Zone

Visiting Embassy London

photos of prohibited items

Electronic devices such as lap tops are not allowed within the Embassy grounds.  For a list of prohibited items and storage facilities within the vicinity of the Embassy, please click here.  

Large bags, such as backpacks, suitcases or packages classed above cabin-size allowance are also not allowed within the Embassy grounds. Please see this PDF file for a list of Left Luggage storage facilities (PDF - 36kb).

Visitors who do not follow these instructions will experience considerable delays at the security check point, which could result in the appointment being cancelled.